Exchange and Refund
Products
Exchange and/or refunds will only be considered if a damage occurred to the product before
handing over to the buyer. Allow 5 days for refund. Exchange will be made after consideration of the case and upon availability of stock, otherwise refund will be issued.
Service
Upon completion of service, it is an understood agreement that the buyer is satisfied with the service and commits to effect full payment within 1 business day after delivery. Any additional work required will be billed separately.
Others
All products are used at the sole risk of the acquirer of the product and Elemental Consulting Ltd cannot be held liable for any affects howsoever caused including but not limited to allergies to, misuse of, or not following the guidelines of the product. This condition applies equally to any user of the products and services supplied by the ‘Company’. The onus to wear necessary Personal Protective Equipment (PPE) relies solely on the buyer.